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    Computer repairs - Witzend Callao Salvaje

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    Gypsy
     
     

    Spain Female Posts : 12502
    Join date : 2011-08-14

    Computer repairs - Witzend Callao Salvaje

    Post by Gypsy on Sun 14 Jul 2013 - 11:40

    I hate recommending anyone because as soon as you say I found this person someone comes along and always says you should have tried, this one or that one because they are cheaper, closer, better etc.

    However from personal experience I have recently used a man called Steph (you probably know him as Tenerife Teddy a Mod on another forum) and he has Witzend in Callao Salvaje.  

    Reasons for liking him

    • He told me upfront that he would not be happy doing a repair on one of my laptops as it could go wrong and he couldn't guarantee it would work.


    • He said he would get a quote from some specialists and if they could do it would let me know the price in advance before going ahead.  - He did this within hours.


    • He needed to order a part from the UK and told me the price before he placed the order so see if I was happy plus the price for this labour in getting it sorted.


    • He called me when my first laptop was ready for collection and the only extra charge on there was the IGIC so effectively he didn't charge anything but without his contacts I would be throwing away a laptop I am now using


    • He called me at 7.00pm on a Saturday night to say the problem he was now working on was a bit more complicated than it originally looked, without taking too much apart it looked as if a bracing bracket could have shattered and not just the laptop cover but was happy to discuss a workaround


    • He called me back at 8.00 remember this is a SATURDAY NIGHT and said now everything was in bits it wasn't quite as bad as he had thought


    • He must be working on my job over the weekend as I can collect my second laptop tomorrow morning


    I think that is going the extra mile.  I think he is the sort of man who does a job because he likes it and likes to help others rather than making a quick buck.  I will certainly use him again should I have a need.
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    Mcqueen
     
     

    England Male Posts : 25634
    Join date : 2011-08-13
    Age : 63
    Location : England

    Re: Computer repairs - Witzend Callao Salvaje

    Post by Mcqueen on Sun 14 Jul 2013 - 12:03

    3 Cheers for TT, Nothing better than word of mouth,  
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    Campbell Brodie
     
     

    Scotland Male Posts : 39711
    Join date : 2011-08-13
    Age : 62
    Location : Scotland

    Re: Computer repairs - Witzend Callao Salvaje

    Post by Campbell Brodie on Sun 14 Jul 2013 - 15:51

    Nice one TT!   



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    Mermaid
     
     

    Scotland Female Posts : 9004
    Join date : 2011-08-14
    Location : Scotland

    Re: Computer repairs - Witzend Callao Salvaje

    Post by Mermaid on Sun 14 Jul 2013 - 18:11

    Thats great you have received excellent service. Our Laptops are so important to us



    Live life to the full now or it could be too late
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    Perfectspecimen
     
     

    Liechtenstein Male Posts : 13442
    Join date : 2011-08-15
    Age : 63
    Location : Cambs / Golf del Sur

    Re: Computer repairs - Witzend Callao Salvaje

    Post by Perfectspecimen on Sun 14 Jul 2013 - 22:46

    Isle of Tenerife TT. Completes the circuit and goes the extra mile too. Nice one. 



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