Tenerife's Forum of Fun

Tenerife Forum of Fun!

Not a member? Register here to join our fun forum!
Once you register, you will receive an e-mail asking you to validate your membership. Click on the link and away you go!

Thank you for joining, now have some fun!
Tenerife's Forum of Fun

A place for visitors and residents to share experiences and have fun at the same time.

Welcome to Tenerife Forum of Fun! Register and join in!

    The Call Centre

    Gypsy
    Gypsy
     
     

    Spain Female Posts : 12665
    Join date : 2011-08-14

    The Call Centre Empty The Call Centre

    Post by Gypsy on Wed 1 May 2013 - 10:12

    Actual call centre conversations !

    Customer: 'I've been ringing 0800 2100 for two days and can't get through to enquiries, can you help?'.

    Operator: 'Where did you get that number from, sir?'.

    Customer: 'It was on the door to the Travel Centre'.

    Operator: 'Sir, they are our opening hours'.

    ------------ --------- --------- --------- --------- --------- --------- --------- --------- --------- -------

    Samsung Electronics

    Caller: 'Can you give me the telephone number for Jack?'

    Operator: 'I'm sorry, sir, I don't understand who you are talking about'.

    Caller: 'On page 1, section 5, of the user guide it clearly states that I need to unplug the fax machine from the AC wall socket and telephone Jack before cleaning. Now, can you give me the number for Jack?'

    Operator: 'I think you mean the telephone point on the wall'.

    ------------ --------- --------- --------- --------- --------- --------- ----

    Directory Enquiries

    Caller: 'I'd like the number of the Argoed Fish Bar in Cardiff please'.

    Operator:'I'm sorry, there's no listing. Is the spelling correct?'

    Caller: 'Well, it used to be called the Bargoed Fish Bar but the 'B' fell off'.


    ------------ --------- --------- --------- --------- --------- ---------

    Then there was the caller who asked for a knitwear company in Woven.

    Operator: 'Woven? Are you sure?'

    Caller: 'Yes. That's what it says on the label; Woven in Scotland '.


    ------------ --------- --------- --------- --------- --------- --------- ----


    On another occasion, a man making heavy breathing sounds from a phone box told a worried operator:

    'I haven't got a pen, so I'm steaming up the window to write the number on'.

    ------------ --------- --------- --------- --------- --------- --------- ----


    Tech Support: 'I need you to right-click on the Open Desktop'.

    Customer: 'OK'.

    Tech Support: 'Did you get a pop-up menu?'.

    Customer: 'No'.

    Tech Support: 'OK. Right-Click again. Do you see a pop-up menu?'

    Customer: 'No'.

    Tech Support: 'OK, sir. Can you tell me what you have done up until this point?'.

    Customer: 'Sure. You told me to write 'click' and I wrote 'click''.

    ------------ --------- --------- --------- --------- --------- --------- ----

    Caller: 'I deleted a file from my PC last week and I have just realised that I need it. If I turn my system clock back two weeks will I have my file back again?'.

    ------------ --------- --------- --------- --------- --------- --------- ----

    There's always one. This has got to be one of the funniest things in a long time. I think this guy should have been promoted, not fired. This is a true story from the WordPerfect Helpline, which was transcribed from a recording monitoring the customer care department. Needless to say the Help Desk employee was fired; however, he/she is currently suing the WordPerfect organization for 'Termination without Cause'.

    Actual dialogue of a former WordPerfect Customer Support employee. (Now I know why they record these conversations!

    Operator:'Ridge Hall, computer assistance; may I help you?'

    Caller: 'Yes, well, I'm having trouble with WordPerfect.'

    Operator: 'What sort of trouble??'

    Caller: 'Well, I was just typing along, and all of a sudden the words went away.'

    Operator: 'Went away?'

    Caller: 'They disappeared.'

    Operator: 'Hmm So what does your screen look like now?'

    Caller: 'Nothing.'

    Operator: 'Nothing??'

    Caller: 'It's blank; it won't accept anything when I type.'

    Operator: 'Are you still in WordPerfect, or did you get out??'

    Caller: 'How do I tell?'

    Operator: 'Can you see the C: prompt on the screen??'

    Caller: 'What's a sea-prompt?'

    Operator: 'Never mind, can you move your cursor around the screen?'

    Caller: 'There isn't any cursor: I told you, it won't accept anything I type.'

    Operator: 'Does your monitor have a power indicator??'

    Caller: 'What's a monitor?'

    Operator: 'It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on??'

    Caller: 'I don't know.'

    Operator: 'Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that??'

    Caller: 'Yes, I think so.'

    Operator: 'Great. Follow the cord to the plug, and tell me if it's plugged into the wall.

    Caller: 'Yes, it is.'

    Operator: 'When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one??'

    Caller: 'No.'

    Operator: 'Well, there are. I need you to look back there again and find the other cable...'

    Caller: 'Okay, here it is.'

    Operator:'Follow it for me, and tell me if it's plugged securely into the back of your computer.'

    Caller: 'I can't reach.'

    Operator: 'Uh huh. Well, can you see if it is??'

    Caller: 'No.'

    Operator: 'Even if you maybe put your knee on something and lean way over??'

    Caller: 'Oh, it's not because I don't have the right angle - it's because it's dark.'

    Operator: 'Dark??'

    Caller: 'Yes - the office light is off, and the only light I have is coming in from the window.

    Operator: 'Well, turn on the office light then.'

    Caller: 'I can't.'

    Operator: 'No? Why not??'

    Caller: 'Because there's a power failure.'

    Operator: 'A power....... .. A power failure? Aha, Okay, we've got it licked now.

    Do you still have the boxes and manuals and packing stuff your computer came in??'

    Caller: 'Well, yes, I keep them in the closet.'

    Operator: 'Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from.'

    Caller: 'Really? Is it that bad?'

    Operator: 'Yes, I'm afraid it is.'

    Caller: 'Well, all right then, I suppose. What do I tell them??'

    Operator:'Tell them you're too f --- ing stupid to own a computer!!!! !'

    Cruella de Vil
    Cruella de Vil
     
     

    Spain Female Posts : 3067
    Join date : 2011-08-22
    Age : 63
    Location : Somewhere in the Atlantic

    The Call Centre Empty Re: The Call Centre

    Post by Cruella de Vil on Wed 1 May 2013 - 12:02

    The Call Centre 294053457



    The Call Centre Wool_zpse0f194b5
    The Call Centre Models_zps03acd109
    Mcqueen
    Mcqueen
     
     

    England Male Posts : 28576
    Join date : 2011-08-13
    Age : 65
    Location : England

    The Call Centre Empty Re: The Call Centre

    Post by Mcqueen on Wed 1 May 2013 - 12:34

    The Call Centre 3025408739
    Perfectspecimen
    Perfectspecimen
     
     

    Liechtenstein Male Posts : 13674
    Join date : 2011-08-15
    Age : 65
    Location : Cambs / Golf del Sur

    The Call Centre Empty Re: The Call Centre

    Post by Perfectspecimen on Wed 1 May 2013 - 20:27

    The Call Centre 2485877773 Brill.



    Adventure before dementia!!! The Call Centre 294053457
    Mermaid
    Mermaid
     
     

    Scotland Female Posts : 9767
    Join date : 2011-08-14
    Location : Scotland

    The Call Centre Empty Re: The Call Centre

    Post by Mermaid on Wed 1 May 2013 - 23:30

    oh this made me giggle. The Call Centre 3025408739



    Live life to the full now or it could be too late

    Sponsored content

    The Call Centre Empty Re: The Call Centre

    Post by Sponsored content


      Current date/time is Sat 19 Oct 2019 - 11:54