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    Reported in the Newcastle Evening Chronicle

    Gypsy
    Gypsy
     
     

    Spain Female Posts : 12662
    Join date : 2011-08-14

    Reported in the Newcastle Evening Chronicle  Empty Reported in the Newcastle Evening Chronicle

    Post by Gypsy on Fri 29 Jun 2012 - 10:46

    This sounds like a joke but it is probably true!!!


    A lady died this last September, and MBNA bank billed her in October and November for their annual service charges on her credit card, and then in December added late fees and interest on the monthly charge. The balance that had been £0.00, now is somewhere around - £60.00.

    A family member rang MBNA:

    Family Member: 'I am calling to tell you that my grandmother died in September.'
    MBNA: 'But the account was never closed and so the late fees and charges still apply.'
    Family Member: 'Maybe, you should turn it over to your collections section.'
    MBNA: ‘Since it is two months over due, it already has been.'
    Family Member: ‘So, what will they do when they find out she is dead?'
    MBNA: 'Either report her account to the Frauds Department or report her to The Credit bureau, maybe both!'
    Family Member: 'Do you think God will be upset with her?'
    MBNA: 'Excuse me?'
    Family Member: 'Did you just get what I was telling you. The part about her being dead?'
    MBNA: 'Sir, you'll have to speak to my supervisor. ' Supervisor gets on the phone:
    Family Member: 'I'm phoning to tell you, she died in September.'
    MBNA: 'But the account was never closed and the late fees and charges still apply.'
    Family Member: 'You mean you want to collect from her estate?'
    MBNA: (Stammer) 'Are you her solicitor?'
    Family Member: 'No, I'm her grandson'
    MBNA: 'Could you fax us a death certificate?'
    Family Member: 'no problem.'
    ( fax number is given ) ....... After they get the fax:

    MBNA: 'Our system just isn't set up for death. I don't know what more I can do to help.'
    Family Member: 'Well, if you sort it out, great! If not, you could just keep billing her. I don't think she will care.'
    MBNA: 'Well, the late fees and charges will still apply.'
    Family Member: ‘Would you like her new billing address?'
    MBNA: 'That would help.'
    Family Member: ' Plot 1049.' Heaton Cemetery , Heaton Road , Newcastle upon Tyne
    MBNA: 'But, that's a cemetery!'
    Family Member: 'Well, what the f*** do you do with dead people on your planet?'

    The MBNA were not available for comment when a reporter from the Newcastle Evening Chronicle rang them.
    CaribeCelt
    CaribeCelt
     
     

    Ireland Male Posts : 1045
    Join date : 2012-01-10
    Age : 42
    Location : Ireland

    Reported in the Newcastle Evening Chronicle  Empty Re: Reported in the Newcastle Evening Chronicle

    Post by CaribeCelt on Fri 29 Jun 2012 - 10:56

    Reported in the Newcastle Evening Chronicle  3025408739



    All of us are in the gutter but some of us are looking up at the stars-Oscar Wilde
    Mermaid
    Mermaid
     
     

    Scotland Female Posts : 10368
    Join date : 2011-08-14
    Location : Scotland

    Reported in the Newcastle Evening Chronicle  Empty Re: Reported in the Newcastle Evening Chronicle

    Post by Mermaid on Fri 29 Jun 2012 - 19:02

    that sounds very like it is true



    Live life to the full now or it could be too late

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    Reported in the Newcastle Evening Chronicle  Empty Re: Reported in the Newcastle Evening Chronicle

    Post by Sponsored content


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